REFUND POLICY
To encourage our Hockey Community to get back on to ice this fall and the uncertainty some teams may have; Northumberland Silver Stick® will be implementing the following refund Policy surrounding COVID-19 and any potential cancellation due to COVID-19 measures.
Northumberland Silver Stick® will offer full refunds of fees paid including the non-refundable deposit for all tournaments that are cancelled due to COVID-19 related measures taken by federal, provincial, or municipal governments, public health units, Hockey Canada, the OHF and/or the OMHA. Same policy if the tournament is forced to be cancelled by organizers due to any COVID related order. All refunds will be issued by cheque and made payable to the individual who paid the entry fee. Please allow 4-6 weeks after tournament cancellation for refund to arrive.
Non COVID-19 Related Team Withdrawals:
Northumberland Silver Stick® will offer partial refunds of fees paid to any team who withdraws within 30 days or less of tournament start date.
Refunds will be issued based on Tournament Committee replacing the withdrawing team with another team. Should the Tournament Committee find a replacement team, the difference in Entry Fee charged to the replacement team (not to exceed 50%) will be deducted. Should the Tournament Committee not be able to replace the withdrawing team, then the entire fee paid will be withheld.
All refunds will be issued by cheque and made payable to the individual who paid the entry fee. Please allow 4-6 weeks after tournament for refund to arrive.